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Dan Keldsen has a great post on the Value of Enterprise 2.0, and social bookmarking in particular.
What’s the value of information locked away that nobody can ever find? (which happens all too often in ECM deployments) Tell me how you justify spending millions to manage buried content? And how the “high value” yet “work in progress” content can be completely unmanaged and flopping around in e-mail folders?
The problem with lots of the ECM stuff, as Dean and I were discussing today over pancakes, is compliance.
I suspect that, despite what folks may tell you, the “perception of compliance” is the real driver for ECM.
There always seems to be money to spend when it comes to not getting sued.
Enterprise 2.0 tools are not about compliance. In fact, they’re not really about “management” – they’re about productivity.
Here’s hoping that the prospect of success outweighs the fear of failure 
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1 Comment
Dan Keldsen
Gordon – ah, saw your tweet on the post, didn’t realized you’d blogged here. Thanks for both! (tangent: I don’t know wordpress well – no trackback pinging built in? or is my side broken?)
Agree (mostly) that Enterprise 2.0 is not about compliance. The caveat is that there’s no reason compliance couldn’t be supported by E2. Bringing opaque conversations on out into the open might surface some smoking guns (or prevent them) that otherwise wouldn’t be found out by opposing counsel somewhere down the line.
Productivity though, yes indeed, and a healthy mix of both personal and group (large or small) productivity at that.
27 Feb 2008 09:02 pm
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