Legacy Thinking

Dean and I are leaving the Burrow today to visit the kids at George Marshall High School. We’ve been invited to talk to a couple of senior classes about running a startup, our product, our business plan, and generally share how Infovark came to be.

We’re really excited to be given the opportunity to speak, so we took a few days out from our hectic schedule to put together some slides and prepare a talk.

Thinking back to when I was a fresh-faced young graduate, entering the business world for the first time, one of the really important lessons that I remember was when I realized that business systems tend to change much slower than I would have liked. And not just the adoption of new systems — but the very ideas that underpin the design of those systems take a long time to evolve.

I like to refer to the problem as one of legacy thinking — so as to distinguish it from legacy systems.

Take for example, the replacing of paper filing solutions with digital systems. This has happened over a period of about 20 years (and it’s still going on today). But initially, these computer systems were just electronic versions of those paper systems. They held onto a lot of ideas from the past:

  • That information can only exist in one place at a time.
  • That originals were innately different from copies.
  • That information took up physical space, and you could only retrieve it from that space.

And so the systems that we built were kind of like Virtual Filing Cabinets. Files within folders within drawers and so on. But none of those points apply to digital information. We had new tools to manage the data, but we were still using old paradigms to organize it.

It wasn’t until the rise of the Internet search engine — and particularly Google — that people started entertaining the notion that you could perhaps manage information without a comprehensive underlying taxonomy.

People’s willingness to let go of old ideas is the only thing that can really facilitate new ways of working.

On that note, we’d better go. We don’t want to be late for class!

3 Comments so far »

  1. Kathryn Peyton said,

    Wrote on May 20, 2008 @ 2:00 pm

    Dean and Gordon, thanks SO much for coming to Marshall High School and talking about your new business. What a great day for everyone! After looking around your site a little, I think we should ask you back to talk to our TOK class. TOK stands for Theory of Knowledge. It is a staple of an IB program. You guys would be amazing speakers for that class.

  2. Gordon said,

    Wrote on May 21, 2008 @ 12:46 pm

    Thanks so much for having us! It was great to meet you and your class, and share some of our stories - we’d be delighted to come back anytime! :)

  3. Social Glass » E2.0 Stagnation said,

    Wrote on June 23, 2008 @ 10:20 pm

    [...] seem to have done a good job about defining the enterprise knowledge management problem and how Enterprise 2.0 wants to fix it. Knowledge is locked in people’s PCs, file shares, is [...]

Comment RSS · TrackBack URI

Leave a Comment

Name: (Required)

E-mail: (Required)

Website:

Comment: