Comments on: R.O.Why? http://www.infovark.com/2008/10/24/rowhy/ Digging the world of Enterprise 2.0 Fri, 12 Mar 2010 18:04:37 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Preserving Knowhow « Infovark http://www.infovark.com/2008/10/24/rowhy/comment-page-1/#comment-394 Preserving Knowhow « Infovark Thu, 08 Jan 2009 20:22:57 +0000 http://www.infovark.com/?p=460#comment-394 [...] But in most companies, information management is incidental. It’s something done in the course of business, not as an end in itself. It doesn’t directly impact the bottom line, which is often why calculating ROI is so hard. [...] [...] But in most companies, information management is incidental. It’s something done in the course of business, not as an end in itself. It doesn’t directly impact the bottom line, which is often why calculating ROI is so hard. [...]

]]> By: User Adoption « Infovark http://www.infovark.com/2008/10/24/rowhy/comment-page-1/#comment-316 User Adoption « Infovark Thu, 30 Oct 2008 19:18:11 +0000 http://www.infovark.com/?p=460#comment-316 [...] you can’t make a case for Enterprise 2.0 using ROI calculations, it’s tempting to rely on anecdotal evidence instead. Once the storytelling begins, it [...] [...] you can’t make a case for Enterprise 2.0 using ROI calculations, it’s tempting to rely on anecdotal evidence instead. Once the storytelling begins, it [...]

]]> By: Bertrand Duperrin http://www.infovark.com/2008/10/24/rowhy/comment-page-1/#comment-296 Bertrand Duperrin Sun, 26 Oct 2008 10:42:05 +0000 http://www.infovark.com/?p=460#comment-296 I also find it hard to find relevant numbers inside tools. But since what's happening online is supposed to support business practices, I think we have to look out the tools and see how using them makes people better at their every day job, which needs few concrete business oriented indicators. I don't think that tools have to be measured by themselves, but that the results of the whole E2.0 approach (tools + practices +...) may and have to be. I also find it hard to find relevant numbers inside tools. But since what’s happening online is supposed to support business practices, I think we have to look out the tools and see how using them makes people better at their every day job, which needs few concrete business oriented indicators.

I don’t think that tools have to be measured by themselves, but that the results of the whole E2.0 approach (tools + practices +…) may and have to be.

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