Posts Tagged ‘design’
As Long as It’s Gray
It’s a bit late for an April Fools’ Day post, but it’s always nice to end a workweek with a little fun, don’t you think?
I’ve talked a lot about the drab look of enterprise applications. Most corporate-ware simply looks unfinished to me. I’m surprised by companies that will pay millions for fancy office space, but won’t spend a little extra to make their internal applications a little more pleasant to use.
But then I saw an article on Read Write Web reviewing an application that touted its battleship gray color scheme as a feature. No kidding: Waste company time without getting caught using FaceoffIM. It’s corporate camouflage in action!

FaceoffIM: Ugly is the new social?
Battleship gray, indeed. Why fight grim a corporate culture when you can employ a little subterfuge?
Ribbon Hero uses game design principles to help users learn Microsoft Office
Kathy Sierra, design and usability advocate, is famous for saying, “If you want people to RTFM, make a better FM.” In 2007, Danc, a game designer and author of the Lost Garden blog, claimed that any user activity that can be learned, measured, and returned as feedback can be made into a game.
Some folks on Microsoft’s Office Labs team took up the challenge. They’ve released a game called Ribbon Hero, which helps users master the Microsoft Office “ribbon” toolbar.
Danc discusses the design philosophy behind Ribbon Hero and shares his thoughts on turning a traditional application design into one that incorporates learning, fun, and a sense of accomplishment.
I’ve always thought that computer games have a lot to teach the rest of the software industry about design and usability. It’s fascinating to see software developers putting those ideas into practice.
Whoa! Look at the Colors, Man!
Color makes an impact. It’s one of the strongest visual cues you can use.
When we started Infovark, we knew we wanted to make something different. Gordon and I had just come from the enterprise software arena. We were tired of boring press releases and the battleship gray applications.
And then we stumbled upon the name Infovark. And our lovable mascot. Suddenly, we not only had an idea for a software company, we had a way to express it.
One of the things that caused us to reach out to Amy Hoy for help with our user interface design was her bold use of color, which you can see on Slash 7, her principal blog, and also on her projects twistori and freckle.
One of her first questions to us was about the adjectives we wanted associated with the project. What sort of impression did we want to make? In addition to “new and different,” we provided answers like helpful, friendly, enthusiastic, accessible, earthy, natural, and intuitive. Clearly, our approach to creating software, the company name, and the critter all had an influence.
We had already taken one pass at the user interface for our application, but it still retained too much of the drab, corporate look so common in applications today. Even paragons of design like Apple and Adobe use neutral tones like brushed metal and charcoal gray. Microsoft is noted for Windows’ blue and white scheme. Amy’s advice:
My suggestion for fixing the aesthetic problems can be summed up in two words: Be bolder. Ditch the color waffling: go bold. Ditch the lighter shades, commit to the bright ones. Kill the grey. Get rid of borders and boxes. Get rid of gradients. Ditch the icons, unless you can get bold, iconic ones that can do the job with just one color.
You can see that advice at work in the new look of this blog and the Infovark Underground. And we hope you’ll see it in our user interface, too. The screens aren’t ready for primetime yet, but you can see our color palette below.

The Infovark color palette
These are not the exact colors you’ll see in our application, but it’s provided the inspiration for our scheme.
But what does it all mean?
Have I mentioned that I’m the son of an interior designer? I may sling code all day, but I appreciate good design. And for me, these colors have meaning. I won’t bore you with color theory, but if you’re at all interested in color, marketing, and branding, it’s worth looking at the Usability Post‘s Guide to Choosing Colors for Your Brand and Smashing Magazine‘s Colors in Corporate Branding and Design. Both provide insight, advice, and lots of examples of how color influences our impressions of companies and products.
Lipstick on an Aardvark
After our first round of product testing, we decided to make big changes in the look of our Infovark product. This is the first of an occasional series of posts about the design of the Infovark Beta.
We use the Infovark mascot — we call him “the Vark” — to represent our company. We use his head for our avatar in twitter and as the favorite icon for web bookmarks.

I like the simplicity and abstract look of the icon. It has a certain Scott McCloud less-is-more aesthetic to it. As Scott explained in his book Understanding Comics, the less detailed an illustration is, the more it invites the viewer to use their imagination to fill in the gaps. The more detailed a drawing, the more it represents a particular thing. We wanted Infovark to be about you, the knowledge worker, and not about us, Gordon and Dean, two guys making software.
We also chose an animal mascot for a reason. The Infovark name was partly an accident, but it stuck because it was a useful metaphor for us. Infovark does a lot of work in the background for you. It watches files, catalogs email, indexes content, and other useful things automatically. We liked the image of an animal digging through your information, trying to find interesting items and making associations between files, contacts, and email. It made our software feel friendly and helpful, like an enthusiastic pet you’ve taught to do neat tricks.
For round two of our product design, we wanted to try giving the Infovark just a little more personality. But not too much personality. Ever since Microsoft introduced Clippy to the world — and to much popular scorn — software developers are mindful about overeager assistants. Does anyone remember these guys? It’s a fine line that we’re walking here…
So after much consultation, this is our attempt at something a little cuter, with a touch more detail.

What do you think? We’ll use this new character on our redesigned blog theme, and possibly in the product itself. Leave a comment and let us know your thoughts!