Can we rely on search alone to find the information we need? After using Outlook folders to organize my inbox for many years, I switched to Google Apps and let its search features do the heavy lifting. Want to know how it worked out? Read about the results of my experiment in personal information management.
Organizing by folders versus relying on search is one of the most contentious debates in information management. It’s also one of the most pointless. You can’t know which is better for an organization or for an individual until you know how the business works and what the goals are. Instead of debating, we should be celebrating that there are multiple ways to locate the information we need.