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    • Review: Ambient Findability

      11 Aug 2009 by Dean / No Comments

      In my review of Keeping Found Things Found, I mentioned that I might want to check out some of the sources cited. Ambient Findability by Peter Morville was one of those books that appeared often in the footnotes, so I thought I’d check it out.

      AmbientFindability_coverAmbient Findability is a brief and entertaining survey of search technologies and information architecture. In seven chapters, the author describes the current state of the art in fields of decision science, interaction design, and information architecture. He also speculates on where some of these technologies might take us in the future.

      The central idea of the book is that we now live in an information-soaked environment. Advances in communications and information technology allow us to store and share far more information than in the past. As our tools and techniques for dealing with this flood of information improve, revolutionary new applications will emerge.

      Most of these applications will enable near-instant access to volumes of information from wherever we are: Ambient Findability.

      Both Evolution and Revolution

      In the three decades since the invention of the personal computer, we’ve seen some amazing new products and services come into existence. Some of these are incremental improvements over existing technology. Shopping via the Internet is really just an improved version of shopping via mail-order catalog, for example. But some of these have led to completely new ways of doing things.

      The best parts of Ambient Findability trace the evolution of these technologies to the current state of the art. You can read about early experiments, failed approaches, and the innovations that seem to have lasting power. This is the bulk of the book, so it’s definitely a worthy edition to your shelf if you’re interested in these topics.

      The places where the author gets into trouble is where he tries to extrapolate from the current state of the art into the types of things we might see in the future. It’s these parts where Peter’s enthusiasm for the technologies lets him get carried away.

      Sure, GPS is becoming a standard feature on our cell phones. And yes, it’s possible to implant GPS chips into our pets. And smart phones get smaller and more energy efficient every year. But I can’t imagine that I would want to go through surgery to embed a PDA-like device under my skin.

      Then again, I can’t imagine getting a tattoo either, so maybe I’m just not cut out to be a cyborg.

      Keeping our Heads Above Water

      One thing is for certain: the coming years will bring a lot of experimentation. We’ll slowly find out, through trial and error, what works and what doesn’t. It’ll take a while before we figure out the best ways to surf the information superhighway. (And maybe even longer to come up with sensible metaphors to describe the experience!)

      Flights of fancy aside, Peter makes a great case that the Information Age is a technological revolution. It will profoundly change society, just like the Industrial Revolution did. And while the revolution thunders on, it’s anyone’s guess as to what the future will bring.

      Continue Reading

    • Ideas and Forms

      16 Feb 2009 by Dean / No Comments

      Here’s a philosophical topic to start the week. Information Aesthetics, a blog about design and data visualization, posted two videos from Maya Design. The first discusses the term information, the second architecture. As a software developer, these are terms I use all the time, but I often have a hard time defining precisely what they mean.

      It’s a bit of a challenge for our marketing and communications strategy. The core API for Infovark, our product, is fundamentally nothing more than an information architecture. We use this core to create solutions that help knowledge workers get stuff done. But if information and architecture are tricky to define, you can imagine the confusion involved in combining the two! But where was I?

      The two videos do a great job describing the terms information and architecture from the classical point of view.

      • Information is the essential message being communicated. It is separate from the form the communication takes.
      • A design is a plan for making a thing. An architecture is a design for making plans.

      These definitions are classical in the sense that they rely on Plato’s concept of an idea being separate from a particular physical representation. There are other approaches. For example, Marshall McLuhan believed that “the medium is the message” — that you can’t separate the meaning from the representation that conveys it.

      Did I mention this was going to be a philosophical post? I did warn you…

      Getting real

      Even though the topic is a bit academic, there are real-world debates going on about representations and forms right now.

      How many differrent representations of you can be found on the web? There’s your LinkedIn profile, your Facebook page, your  StackOverflow account…
      Much of the buzz surrounding the open stack technologies is due to there being a way to finally associate a person with all the stuff about that person on the web. Wikipedians talk about having “canonical URIs” — a web page address that points to the master record for an article, rather than a particular translation of an article. And if you support or build software that uses the REST pattern, you’ll face this issue. What is the base address for this web page? How do I get to the HTML version, the XML version, the PDF version, or the MP3 audio version of the page?

      There’s not a “right” answer to any of these questions, but we usually adopt certain conventions for dealing with them. Libraries had to figure out whether to keep Braille editions of books together with the print editions, for example. After all, they’re the same book — they contain the same message — but the format is different.

      We’re working out those same conventions on the Internet right now with regard to privacy, data portability, text translations, podcasts vs. screencasts vs. print, etc.

      Continue Reading

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